e-mail help

In Part2 of e-mail help we looked at adding a contact to our contact list. We also wrote an e-mail using emails internal word processor and learned about emoticons (smiley faces). We then learned how to attach a picture to an email and after that we attached a regular file.

Then we sent our e-mail to whom we addressed it, If you did not know an address you sent me an e-mail which of course I will respond to you and let you know I got your mail.

In this e-mail help tutorial we will look at receiving mail, saving attachments and the forwarding of an email. When you log into your account and go to the mail application it checks your mail immediately.

If you have been in your mail application for a while you may want to press the check mail button to see if you have received any new mail. Lets say you have received a new e-mail click on this e-mail and your screen should look like the picture below.

Look at the top of your right hand window. At the top is the subject of the e-mail and below it is who sent the email, listing their name and beside it their e-mail address. Again if your not using Windows live hotmail things may not be exactly as I have described in this e-mail help tutorial. 

If you know this person click on the Mark as safe text and it will show you the contents of the e-mail. If you want to add this person to your contacts click on the add contact icon under the persons name like the picture below shows.

You should not open e-mails from people you do not know Doing so opens your e-mail account to the chances of getting spam. We will talk about spam in a later e-mail help tutorial.

Ok so we have received an e-mail from a friend or family member and let's say it had a picture in it that we wanted to keep. To save this picture move your mouse over the file name listed in the top of the e-mail and left click on it. Shortly a file download box will appear like the picture below.

Click on the save button and an explorer window will pop open. Now browse to where you want to save the file and click the save button in the explorer window. You have now saved the picture to your hard drive on your computer. NOTE saving any kind of file to your computer follows the same procedure. Excellent your doing very well.


No e-mail help tutorial would be complete with out looking at forwarding e-mail. Forwarding an e-mail is exactly as it sounds we will forward or send it to someone else or many someone elses.

In the picture above our inbox shows two e-mails we want to forward the top e-mail to someone. By clicking on the e-mail itself the envelope icon changes to an empty box pick the e-mail you want to forward and click inside the little box a check mark should appear in the box.

Now that we have chosen the e-mail to forward move your mouse up to the toolbar and click on the forward button.  The e-mail itself opens up and the To box is empty. Click on it and add the people you want to send it to from the drop down list, keep adding people until your finished and then click on the send button. Congratulations you just forwarded an e-mail. See how easy it is.

So in this e-mail help tutorial we have forwarded an e-mail, but what if we want to send an email back to someone with a reply. That is where reply and reply all come in. Make no mistake these two commands may sound alike but are very different. look at the picture below.


Look at the To section and Cc section. To reply only to the person in the To section choose reply. To reply to all the people listed in the To section, Cc section and even those in the hidden Bcc choose the reply all button. Simply choose the e-mail to reply to choose reply or reply all now your e-mail will appear.

Your cursor will be at the top of the page and the original e-mail content will be below. Type your reply, attach any files that need to be attached and then click on the send button. That's it your done replying to an e-mail. You have now done everything it takes to send, receive, attach, save, forward and reply for emailing Congratulations.
Let's move on to part 4.